The official coComment weblog

Hi,

Some of you reported a problem where it was impossible to submit comments and getting an error alert message about cookies not being enabled.

We initially suspected some browser issue related to security but quickly found out this could not the the case.
After deeper investigation, we identified that the time on one of our servers was not correct and jammed our anti-spam system. This was reducing the time you have between entering the page and submitting the comment (and this is why it took us some time to identify the issue as when we tested the comment submitting it was always working).

So the problem is now solved and all server time is synchronized !

Thanks you to all of you who reported the issue and special thanks to prinzzess and to Brian for providing me details about the issue.

And again, sorry for the inconvenience.

Christophe

coComment has spent the last couple of months very busily hiring.

We thought that now was a good time to start introducing them to you so here, first, are the most important group; the Development Team. They are working on coComment 2.0 at the moment which we’ll be launching in Q3.

The team are (left to right and back to front); Tetyana, Maxim, Alexander, Victor, Mikhail, Yuriy, Marina, Oleg (Development Manager), Sergey, Igor.

Please don’t hesitate to get in touch with your comments, ideas and suggestions.

Cheers,

Matt.

We will migrate our servers to a new network infrastructure in order to get better performance and reliability. This operation was previously planned but canceled for technical reasons.

The operation will start Wednesday 23rd at 7:00 am CET (4:00 am New York, 23:00 Los Angeles, 6:00 pm Tokyo)

The maximum estimated time for this upgrade is 4 hours, however, we will try to make this interruption as short as possible. Although we will not be receiving your comments during the shutdown, the sites integrating coComment will not be affected by additional latency as we will provide a temporary server to respond to the coComment client.

This blog will remain up and available at http://blog.cocomment.com. We will keep you informed of the progress of the operation.

This is the first major step in extending our platform capacity. Some hardware and software upgrade are planned for June and July.

Thanks for your understanding !

Christophe.

We’re at Innovate Europe this week telling everyone about coComment.

Have met several sites that have now decided to integrate with coComment so expect to see a very rapid rise in the number of conversations available to you on coComment.

We’re also delighted to welcome SevenLoad to coComment … great video content and some very funny conversations too Sevenload Conversations.

Finally, please drop us a line and tell us how you like the new discover and search facilities. Are they what you want to help you find people, sites and conversations ? What else do you want ?

Cheers,

Matt.

It’s always a tough decision as to whether to tell people you’re launching a new version of your product or to, instead, wait until it’s finished and unveil it with a flourish.

We’ve opted for the former for one simple reason; we want feedback and input into what we’re doing. Nicolas Dengler and I (Matt Colebourne) presented some of the mockups, ideas and concepts at the re:publica conference in Berlin. We got a good reaction to the overall concept but also some great ideas on the execution that will impact the product that we deliver.

If you’re an active coComment user please do let us know how you think the product should be developed and taken forward. We will also be offering a beta test programme to some users (you need to volunteer) to get early feedback on various aspects.

So, please do get in touch. Tell us what you like, what you don’t like and what you’d like to see in the near future.

Also, come and visit us at Next07 in Hamburg this week and Innovate Europe in Zaragoza. We’ll be there in our distinctive new T-Shirts !

Cheers,

Matt.